RENTAL SERVICE LUMIL'S GENERAL RENTAL TERMS
The renter accepts and undertakes to comply with the Booking Terms and Conditions related to the use of the cabin by paying the booking fee. The booking conditions are binding on both parties when the renter has made the advance payment or the entire rental price by the agreed due date.
After making the reservation, the renter receives a confirmation of his reservation. The reservation is confirmed and binding when the renter has paid the advance payment or the entire rental amount.
Cancellation must always be made in writing by email to the landlord. The cancellation is considered to have taken place at the moment when the information about the cancellation has arrived in writing. The booking fee is non-refundable, due to the seasonal nature of the rental. If the cancellation is made later than 28 days* before the start of the rental, it does not entitle to a refund of the final rental payment. If the cancellation is made due to illness, accident, etc., the renter is entitled to get back the reservation he paid, excluding the reservation fee. The lessor has the right to demand a medical certificate or other reliable report as the reason for the cancellation. A medical certificate or other reliable written statement must be sent immediately.
LESSOR'S RIGHT TO CANCEL THE BOOKING
In case of force majeure, the lessor can cancel the reservation. In this case, the lessee will get back the rent he paid in full.
If the reservation is not paid on the agreed due dates, the reservation is considered canceled without prior notice.
KEY CODE SURRENDER
The key code is handed over when the renter has paid the rent in full. If you forget the code, you can ask Vuokrapalvelu for it either by email or by phone.
STAY AT THE HOLIDAY DESTINATION
The apartment is available to the customer from 15:00 on the day of arrival until 12:00 on the day of departure. The cabin is the property of private people and you have to behave properly and without disturbing others, e.g. neighbors. Peflets must be used in the sauna and the renter must bring personal hygiene products, shampoos and soaps. You may not draw electricity from the cabin for continuous heating of cars. The car has its own heating pole LINENS AND TOWELS
The use of the jacuzzi is included in the rent. Remember to close the lid every time you leave the pool to prevent the system from getting too cold or even freezing. Damages caused by misuse are fully compensated by the lessee. More detailed instructions can be found in the cabin.
CLEANING AND CLEANING FEE
The lessee is responsible for cleaning the apartment during the rental period and at its end, unless otherwise agreed. The lessee must do normal daily cleaning and final cleaning. If the final cleaning has not been done, even though it was agreed upon during the rental, the final cleaning fee is €300 (€70 if agreed in advance). After the renter leaves, the inspection is done by the forwarder. Jobs that require extensive and special cleaning, such as cleaning up vomit, are priced separately.
The lessee is obliged to compensate the damage he may cause to the apartment or its furniture in full. If the damage is caused by indifference to someone else's property, the matter is treated as vandalism, which is always reported to the police and for which compensation is required in addition to the repair costs. If an agreement cannot be reached with the lessee on the claim for compensation, the matter will be dealt with on a case-by-case basis in the district court of Vuokrapalvelu's domicile.
RENT THE COTTAGE IN ADVANCE
Renting the cabin to a third party is strictly prohibited. The rental agreement for the cabin will be terminated immediately if abuse is detected.
TOBACCO AND PETS
Smoking is strictly prohibited in the apartment. Pets to be agreed separately.
NUMBER OF PERSONS
The number of people must not exceed the number stated in the reservation. The use of tents or caravans/cars without the lessor's permission is prohibited on the property.
The rental agreement is created after payment of the reservation fee/total amount.
The renter must have a valid driver's license,
driving skills sufficient for the conditions, at least one year of driving experience and
The age required for the rental service separately in the rental agreement.
2. DELIVERY OF THE CAMPER AND CARAVAN TO THE LESSEE'S USE
The rental service must hand over the car to the renter in usable condition and
at the agreed time and place. In addition, the Rental Service must be provided by the Renter
upon separate request, adequate guidance on the use of the car/stroller.
The car/wagon to be rented has been checked by the Rental Service
before handing over to the Lessee. However, the Renter is also obliged to check
damage or defects that may already be present in the car upon receiving the car
for authentication. Any damage or deficiencies must be reported to Vuokrapalvelu immediately.
3. USE OF THE CAMPER AND CARAVAN DURING THE RENTAL
The renter is obliged to take care of the car/carriage as well as a careful person
of your own and to observe special care and caution when driving.
The renter undertakes to use the car/wagon only in the usual way intended for it.
During the rental period, the renter must take care of the normal monitoring of the condition of the car, such as
tire pressures and adequate filling of oil and other fluids. When the car/carriage freezes
parked even for a moment, it must be locked.
The renter undertakes to drive the car himself. He may hand over the car/wagon to one or the other
to be transported only if permission for it is separately indicated in the rental agreement. With the tenant
(the driver) must have a valid driver's license and at least one year of driving experience.
In addition, he must meet the age requirements required by the Rental Service. The tenant is
obliged to give information about the content of this contract to the person to whom he this
within the framework of the contract, the rental object is handed over.
Using the car for illegal purposes, towing, racing or their
officially marked ice roads for practice, driving lessons and driving on ice
outside is prohibited. The car may not be taken outside the borders of Finland unless it is
Separately agreed with the rental service. Smoking and transporting pets in the car is allowed
denied. Pets to be agreed separately.
The renter is always fully responsible for any damages caused by using the car during the rental period
parking and parking error fees, private parking enforcement fees,
from overload charges, traffic fines, speeding and other traffic offences, or
from the fine caused by the violation, the toll fee and the congestion charge. Lessee
acknowledges that Vuokrapalvelu can deliver to authorities or private individuals
for parking control companies, the Renter's personal data as stated above
to impose penalty payments.
The renter pays for the fuel he uses. The fuel used in the car appears
about the rental agreement and the car's fuel tank hatch. The renter is responsible for the wrong fuel
damages to the car caused by refueling or use in full. Provided
The renter returns the car with an empty tank, Vuokrapalvelu has the right to charge for the missing tank
fuel from the Renter.
4. THE RENTER'S RESPONSIBILITY FOR THE MOTORHOME/MOVING CARAVAN AND ITS EQUIPMENT DURING THE RENTAL PERIOD,
The renter is obliged to compensate the Rental Service for the car/wagon or its equipment during the rental period
incurred damages and losses and to pay for downtime during the repair of the car/carriage
as compensation rent according to the Agreement for a maximum period of 30 days. Renter
however, the liability is limited to the basic excess stated in the rental agreement.
The basic deductible is charged separately for each damage.
The renter is obliged to compensate the rental service for damages in full without
deductible limitation, if the damage has occurred or was caused by any of the following
of the ways: overloading, smoking in the car, damage to the car's upholstery, over or
driving with under-inflated tires, losing keys, wrong fuel
using, snow damage when there are warning signs, driving the size of the vehicle
taking into account driving in too tight spaces, on roads or areas in poor condition or
other careless or incorrect use of the car. The lessee is obliged to compensate
For the rental service, the cleaning costs due to unusual soiling of the car/carriage
cleaning costs. As well as the damage caused by the pet.
The renter's full compensation obligation always also applies to damages that are
directly or indirectly caused by the Renter's criminal conduct, use of the car/carriage
under the influence of alcohol or other narcotic substances or with other intent or
for breach of contract terms caused by gross negligence.
The renter is released from his liability for compensation to Vuokrapalvelu also with regard to deductibles, if
The rental service receives full compensation for the damage from a possible third party
from the person causing the damage or his insurance company.
5. PROCEDURE IN THE EVENT OF DAMAGE OR BREACH TO THE MOTORHOME/CAMPER
The renter must immediately notify Vuokrapalvelu of what will happen to the car/carriage during the rental period
due to a fault or damage to the car. For a crime involving a car/wagon,
traffic damage and personal and animal damage must always be reported immediately as well
to the police. In the event of damage, the Renter must always fill out a written damage report
For rental service. The renter is responsible for the consequences of neglecting the aforementioned notices
from damages in full.
The rental service is responsible for a technical fault that occurs in the car/carriage during the rental period, which is not caused
Due to user error and/or negligence on the part of the renter. Provided that there is an error or defect
Under the responsibility of the rental service and if it is necessary to continue the trip, the Renter can
repair the car on your own initiative at the expense of the Rental Company for a maximum value of 100 euros.
A receipt for the repair work and the payment made must be submitted to Vuokrapalvelu.
6. PAYMENT OF RENT
The lessee pays according to the contract
the rent, with possible extras, with their payment card (the reservation payment can be made in the online bank).
and thus pre-accepts the final calculation to be prepared for the rental without him
sign it personally.
The rental company has the right, when there is a basis for this,
charges the Renter's credit card specified in the rental agreement according to the agreement
in addition to the rent, additional charges for the following matters: according to the agreement
basic deductible, fuel charges, rent due to the extension of the rental period and
payments, car delivery and pick-up charges, use of the car during the rental period
incurred parking error fees, private parking enforcement fees, breakdown fees,
fines, tolls, congestion charges, overload charges and other similar charges
with administrative costs.
If the legal entity entered as the Lessee in the contract is unwilling or unable
to pay rent, the person who signed the contract on behalf of the said Tenant
is responsible for the rent and any rent-related charges in accordance with these terms and conditions
of additional fees in person. The rental company also has the right whenever it sees fit
necessary, demand from the Lessee as security for the payments resulting from the rental 2
7. THE RENTAL SERVICE'S RESPONSIBILITY FOR ERRORS AND DELAYS IN THE MOTORHOME/CAMPER
If a technical fault or other error occurs in the car/carriage during the rental period, for which the Renter is not responsible
responsible according to the rental conditions, the Renter can claim an error from the Rental Service
price reduction corresponding to the correction or error.
If the Rental Service is unable to hand over the rental car/wagon to the Renter's use
in accordance with the terms of the rental agreement, the Lessee has the right to get the paid rent back in full.
8. RETURN OF THE MOTORHOME/MOVY CAR AT THE END OF THE RENTAL PERIOD ACCORDING TO THE CONTRACT
The renter must return the car/wagon with all equipment to the agreed place during the rental period
ending. The rental period according to the agreement ends when the car with the keys is there
returned to the rental service or when the rental service has received the car/wagon notified by the renter
returning to a location approved by the rental service. If the caravan has not been returned in this way
and the extension of the rental period has not been demonstrably agreed upon, Vuokrapalvelu can report the matter
to the police.
The rental service has the right to collect the full rent from the Renter until the return of the car/carriage is delayed
time as well as compensation for extra work and others incurred by the Rental Company due to the delay
related financial damages. If nothing else has been agreed, the car is
to be returned with a full tank.
The rental company is not responsible for property left in the motorhome/caravan at the time of return.
9. RETURNING THE MOTORHOME/CAMPER BEFORE THE END OF THE AGREED RENTAL PERIOD
If the renter returns the car/wagon before the end of the agreed rental period, the rent is determined
according to the rental period used, according to the pricing criteria according to the contract. If there is a car/wagon
rented under special conditions, premature return of the car may result in a price list type
change and with it the change of the daily price.
10. TERMINATION OF AGREEMENT
The rental service has the right to terminate the contract immediately if it becomes apparent that the Renter is in breach
essentially contract terms. The renter is then obliged to return immediately
the car/wagon with all its equipment to the agreed return location.
Either party can cancel the contract if the car/carriage is stolen or the car/carriage is entered
A defect preventing the use of the car/carriage, which is the responsibility of the Rental Service, and the Rental Service cannot supply a replacement
car/wagon within a reasonable period of time from notification.
11. DISPUTES REGARDING THE RENTAL AGREEMENT
Disagreements regarding the rental agreement will be resolved as a matter of priority
by negotiating. If the disagreement is brought to a court of law, the matter shall be settled
The district court of the location of the rental service or, in cases of consumer disputes, in accordance with other laws
12. PERSONAL DATA PROCESSING AND DATA PROTECTION
The rental service as the data controller can use the Renter's personal data (as well as the additional driver
and/or personal data of the authorized driver) collected by this
in connection with a rental agreement or a similar agreement or service
and hand them over in compliance with data protection legislation
for the purposes described in this lease.
The Customer's Personal Data can be used for the following purposes and the following
under the legal basis:
to manage the rental relationship and commercial relationships, to communicate
With the customer or to assist in renting. The rental service handles the Customer
Personal data for this purpose (i) pursuant to contractual obligations
(e.g. invoicing) or (ii) based on legitimate interests to ensure the required
efficient delivery of services, if these benefits are not displaced to the Customer
rights related to data protection;
for storage in connection with any dangerous situations related to the Customer
dealing with Vuokrapalvelu, if Vuokrapalvelu considers that a dangerous situation
as a result, the Customer may be a risk for future rentals. The rental service handles
Personal data of the customer for this purpose based on their legitimate interests
to protect its employees, other customers, the public sector and its property
from security risks and financial risks, based on the customer's previous experience
behavior, if these interests are not superseded by the Customer's rights related to data protection;
Personal information, driver's license and credit information provided by the customer (incl
including the Customer's Personal Data) to verify credit institutions,
of vehicle registration centers, related to the fight against fraud
through agencies/databases or other sources of information. The rental service handles
Personal data of the customer for this purpose based on their legitimate interests
to prevent fraud, if these interests are not superseded by those related to the Customer's data protection
to provide detailed information about all dangerous situations in which the Customer is
involved (including the Customer's Personal Data) to relevant parties
for entities maintaining insurance databases. The rental service handles the Customer
Personal data for this purpose, if it is necessary to prepare a legal claim,
to represent or defend;
to provide information to government agencies that supervise road traffic
programs aimed at assisting in the enforcement of all traffic rules
during the rental period. The rental service processes the Customer's Personal Data for this purpose,
to ensure that it complies with legal obligations;
to provide information to the relevant vehicle taxation supervisory authorities,
to collection agencies, credit reporting companies and other related organizations or
to the authorities (i) if it is necessary based on the contract, (ii) statutory
to comply with the obligation and/or (iii) collect based on the rental company's legitimate interest
to carry out customer satisfaction surveys by telephone;
for marketing (e.g. by post or electronic means of communication).
including targeted advertising on our sites, selected partner sites
and in social networks;
to compile statistics and analyzes on the use of products and services, including
including statistics based on anonymized data that enable us
in the future to offer better customer service, products, features and
a legitimate interest for product development and business planning
statutory duties and obligations such as tax legislation or
to comply with accounting obligations; and
to ensure the safety of our products and services and prevent abuse
to prevent and the security and data protection of our IT environments
The rental service may share the Customer's Personal Data with a third party, such as (1)
payment, administrative and technical support service providers, (2) insurance services, business side
partners offering rental or other customers or
with partners to facilitate rental operations, (3) communication services
providers who send e-mail and other related to advertising and services
communication on our behalf, (4) with parties providing customer support services
to provide you with customer service, (5) those who provide billing and collection services
service providers, (6) complaint handlers, (7) our advertising and marketing partners
and third-party media, including social media
media sites and (8) other service providers.
The rental service can use/distribute the following Personal Data
for the purposes of:
process the Customer's Personal Data to manage rental and commercial relationships
relationships, to communicate with the Customer or to assist in the rental.
The rental service processes the Customer's Personal Data for this purpose (i) the contract
on the basis of an established obligation (e.g. invoicing) or (ii) legitimate interests
basis to ensure the effective delivery of the required services, if
these benefits are not superseded by the Customer's data protection rights;
store the Customer's Personal Data in relation to any incidents which
are related to the Customer's dealings with the Rental Service, if the Rental Service considers that
as a result of the incident, the Customer may be a risk for future rentals. Rental service
processes the Customer's Personal Data for its legitimate interests for this purpose
basis to protect its employees, other customers, the public community and its
property from security risks and financial risks based on the customer
to previous behavior, if these benefits are not superseded by the Customer's data protection
process the Customer's Personal Data for customer satisfaction surveys conducted over the phone
for. The rental service processes the Customer's Personal Data for this purpose
based on their legitimate interests to ensure the services they offer
customer satisfaction, if these benefits are not superseded by those related to the Customer's data protection
send advertising to the Customer (for example by post or electronic communication)
of similar products or services that Vuokrapalvelu thinks of as possible
interesting person. This may include targeted advertising in the Enterprise
websites, websites of selected partners and social networks.
Enterprise processes the Customer's Personal Data for those authorized for this purpose
based on their interests to engage in marketing, if these interests are not superseded
The Customer's rights related to data protection, but if necessary, ask the Customer
consent in connection with data collection; and
prepare statistics and analyzes of the Customer's Rental Service products and services
of use, including statistics based on anonymized data which
with the help of which, in the future, Vuokrapalvelu can offer customers better customer service,
products, features and functions.
The rental service stores the Customer's Personal Data commercially, taking into account the criteria
reasonable time and special legislation or practices and the Privacy Statement
in accordance with. Information collected for a specified purpose is used only for this purpose.
However, the data can still be used for statistical, marketing and archiving purposes
for other analytical purposes.
Customers have the rights set out in applicable data protection legislation, such as the right to: (i)
receive and transfer their Personal Data (including in certain cases commonly used,
machine readable format); (ii) have their Personal Data corrected (if it is incorrect
or incomplete), (iii) have their Personal Data deleted when Vuokrapalvelu no longer has it
grounds for dealing with them; (iv) have the processing of their Personal Data restricted; (v) oppose
Processing of personal data in certain situations; (vi) lodge a complaint with a supervisory authority and
(vii) withdraw consent, if the processing of the Customer's Personal Data is based
consent. The cancellation has no effect on the previous cancellation
If the Customer has any questions about the processing of his Personal Data, he can request more information
from the address: email@example.com